Frequently Asked Questions

Below is a list of Frequently Asked Questions regarding CircaMax. Should you require additional information, please contact us at 1-800-783-6556, or via email at sales@circamax.com

Why CircaMax?

CircaMax's core business is communication cables and surge protection. Our 30+ years of experience has allowed us to develop high quality products with many desirable features. Our aim is to deliver competitive pricing and the highest level of customer service.

What is Outside Plant Premise Protection?

Outside Plant Premise Protection equipment diverts dangerous electrical surges from your sensitive telecommunications equipment. Power surges cause communication disruption resulting in downtime, damaged equipment and expensive repairs.

Why do you need protection?

The National Electric Code Article 800, and the Canadian Electric Code Section 60, Subsection 200 and 202, requires the use of surge protection for telephone lines. Today's sensitive telecommunications equipment requires more protection than ever to safeguard it against damage caused by lightning or electrical surges. CircaMax Building Entrance Terminals help to protect your equipment investment with sizes and features that adapt to your special needs. Daily fluctuations in current can wear down, and eventually destroy, fragile circuitry before its time.

Are you ISO Certified?

Yes, we are! CircaMax is proudly ISO 9001:2008 Certified. How is protection used? CircaMax's protectors are designed for flexibility that assures a perfect fit for your business, residential and campus applications. We offer a variety of capacity options (1, 2 , 6, 10, 12 , 25, 50, 100, 200 and 300 pair sizes) that can be deployed in multiples for high pair count applications. Our Building Entrance Terminals (BET's) are both rack and wall- mountable. Input/output options include 110 connectors, 66 blocks, BIX connectors, swivel stubs, RJ21X connectors and pre-connected MS2 or 710 connectors. Remember to install a suitable protector on both ends of every exposed line leading into your telecommunications and networking equipment, whether aerial or buried. Proper grounding is essential for rated performance of protection circuitry.

Do CircaMax products meet safety standards?

Our products are UL listed. CircaMax products are cUL or CSA listed. Some Circa products are RDUP accepted.

Are AutoCAD drawings of CircaMax's products available?

Yes, dimensional drawings are available upon request in a variety of formats. If you require a different format please call 1-800-783-6556 to request a drawing. Include your company name, telephone number, file format and a description of the product. (Please refer to legal disclaimer).

Please email sales@circamax.com to request an AutoCAD drawing.

Do you make Custom Cables?

Custom Cables are our specialty! We can design almost any cable to meet your specific needs. We have fast turnarounds and low minimums.

How long does it take to get a quote back?

Most quotes are returned immediately, however, if it is for special construction, it could take up to 24hours.

What is your average turnaround time?

CircaMax will ship any in-stock item same day if the order is received before 1:00 P.M Mountain Time.

Do you drop ship?

Yes, CircaMax provides blind drop shipping services so your products can be shipped directly from us to your customers without them knowing our name and involvement in the process.

Do you accept Purchase Orders?

We accept PO's as a method of payment from school boards, government agencies and corporate clients who qualify. Contact us for more details.