Terms and conditions
Payment
We accept VISA, MasterCard, and PayPal. Credit card transactions are handled on the Moneris secure site. CircaMax does not keep your credit card information. PayPal transactions are handled on the PayPal secure site. If you prefer you can also pay by credit card through your Paypal account.
If you would prefer to order over the phone contact us at 1-877-257-4588.
Resellers
If your company is a reseller please register first, then contact us to have your account set up with reseller pricing.
Shipping
All orders are shipped via UPS, Canada Post, EFC Courier (Calgary, AB only), or held for pickup at our warehouse depending on the method selected at checkout. Typical orders will ship within one business day of being received. We ship to Canada and the USA. For international orders contact us.
Shipping rates charged are calculated directly by UPS or Canada Post. In case of discrepancies you will be contacted prior to shipping.
Pickup Orders
We are open for order pickup Monday - Friday 8:00am - 4:00pm. Pickup area/shipping dept. are located at the rear of our Production Facility . Bay 10, 2256 29th Street NE, Calgary Alberta, T1Y 7G4
Purchase Orders
Unfortunately our shopping cart software does not accept Purchase Orders from customers who have pre-established terms. To buy on a PO please call 1-877-257-4588 or use the Contact Us form. We apologize for the inconvenience.
Product Returns
Should your purchase be unsatisfactory or inappropriate for any reason, you may return it within 30 days for an immediate refund. A restocking Charge may apply to product returned not in original condition and original packaging.
Contact us for an RMA number prior to returning any products.
Warranty
All products carry the manufacturer's warranty. However, CircMax will be pleased to handle a warranty claim for you. Call for an RMA number before returning it to us. If you have any questions about the warranty terms or period please contact us.